Ground handling services

Ground CrewBelau Transfer and Terminal Company Ground Handling Services is the longest aircraft ground handling company operating in the Republic of Palau.

Our success lies in our ability to consistently deliver services that are efficient, safe and on time. Our staffs are the backbone of our business and key to our success. We pride ourselves on maintaining a culture that promotes safety for all passengers, aircrafts, and cargo that we handle. Our management teams take a ‘hands-on’ approach to the business and promote a partnership approach to our airline partners, clients, and suppliers.
Belau Transfer and Terminal Ground Handling Services is the only 100% Palauan owned company here in Palau that provides ground handling services.

Belau Transfer and Terminal Company takes pride of its industry reputation as a provider of superior ground support services. Our professional, loyal, and cost effective approach will guarantee that your assets are handled with utmost care.

Our team is supported by classroom, electronic, and practical instruction to ensure they are equipped with the skills and knowledge to provide the best service to our customers and airline partners. We invest in finding the right person for the right job and ensure the values of loyalty, fairness, honesty, professionalism, and respect to our airline partners, clients, and customers.















Passenger Services:

  • Aircraft Receipt & Dispatch
  • Missing Luggage Assistance
  • Crew Transport Arrangement
  • Load Control Facilitation
  • Passenger Check-In
  • VIP Handling
  • Special Needs Passenger Assistance
  • Boarding Gate Passenger Reconciliation
  • Charter Service Facilitation
  • Departure Control
  • Passport Control

Ramp Services:

  • Cabin Cleaning
  • Aircraft Marshalling
  • Lavatory Servicing
  • Cargo Handling
  • Baggage and Cargo Loading & Unloading
  • Aircraft Pushback & Towing
  • Aircraft Receipt & Dispatch
  • Food & Beverages Catering (if requested)


Cargo handling

For over 10 years Belau Transfer and Terminal Company Ground Handling Services has been contracted to handle, co-ordinate, and facilitate cargo operations in the Republic of Palau with its airline partners, clients, and customers.


Cargo Plane